I haven't received any email after purchasing

Created by PolyChrome DSP, Modified on Fri, 27 Jan, 2023 at 5:37 PM by PolyChrome DSP

After you purchased a product from us, it will be deposited in the account related to the email address used during the checkout.


If you haven't received any email after 20 minutes passed from your purchase, please check your spam folder or any automatic category your email client might create.


This is most likely to happen with GMail and similar services.


If you keep don't finding any email, check your User Area account to see if the product is already in there.


If you don't have an account yet, you can register here using your purchase email address.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article